The debtor is contacted directly via telephone, solicitors letter or a field call* and all efforts are made to settle the debt amicably without instigating legal action at the first stage. Most of the assignments are completed at this stage.

In the event our investigations establish that there are assets that would provide satisfaction of your debt, however the debtor refuses to respond to our attempts to negotiate the recovery, we shall report to you accordingly, advise you if legal action in our opinion is warranted, and if so what costs would be involved. This ensures that you retain at all times control of the file/s and costs associated with such legal actions.

A regular report (bimonthly, monthly, quarterly or as development occurs) is sent to the clients (procedure may defer in some countries)

It is perhaps worth noting, that when legal action is instituted on behalf of our clients we are able to offer substantially reduced legal costs, due to the volume of files that our offices handle, whilst having the local knowledge of the legal system, customs and culture that are often essential in effecting a recovery.

Requirements:

1. Instructions / authority to proceed with negotiated settlement on the company letterhead.
2. Full details of the debtor/s and a summary of how the debt was incurred.
3. The amount owing, and the particulars of how it is arrived at.
4. Other supportive documentation such as invoice, bill of lading etc.
5. Copy of demands made by your company for payment, and copy of any correspondence from the debtor/s that is held on file.